metalplex customer service

Furthermore, it is important that the battery life is long. I was upset when it arrived, it was bent from shipping. Just send us a message in the form below with any questions you may have. Love this sign! Your email address will not be published. Light weight, easy to put up & the perfect size. 3 Piece Geometric Mountains Wall Dcor Set. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. Definitely recommend. Joseph Carbonaro. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! Obviously a scam. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. I ended up having to file a dispute with my credit card company. I will say that Im totally pleased with it. As of Feb 16th, I had no response from MetalPlex about my ordered. Does MetalPlex provide gift cards? FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. Metalplex made a custom item for me which turned out absolutely amazing! Wish I had read the reviews before I ordered. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. Perfct for out outdoor gear company! very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! It goes against our guidelines to offer incentives for reviews. My husband accentuated it by framing it in to match our house siding and trim. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. The MetalPlex Discount Code is extremely important, and you can find it on our website. The pins hide themselves well. It's already been shipped and I can't wait till it arrives! Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. - Black / 46" x 12" / No. I have reported their fraudulent activity to ****. Shasta. I have another coming tomorrow. Took over a month to ship. - Black / 12, Name Monogram Address Sign-Metal Wall Art. See Terms of Use. We do send orders to PO Boxes via USPS shipping services. These are perfect. General customers can get the free standard shipping service with a valid coupon. JC. All of our pieces are handcrafted in Austin, Texas. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Just give me my money back. Beautiful picture of wolf. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. Ordered 3 pieces from them. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Stay away from these people. The first one came damaged in the mail and I contacted customer service and in no time I received a new one! Exactly what we needed and wanted. We use express shipping which typically takes 2-3 days once shipped. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! I ordered as a gift.. we think it is beautiful! I just want to say thank you so much! We love how this came out for us. Took a few days to ship out but worth the weight. I had to bend the two corners back into shape. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Overall, Im extremely satisfied and would purchase again! Nice piece, well made, looks great. This rating means the business is Standard. My husband and I love this in our new home! The total will be charged to your card when the order is shipped. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. The shipping is slow but worth the wait! I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. Still waiting ******************************************************************* business. Items arrived as described. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. we hung it up right away thank you. 2 weeks go by, no communication, no tracking number. The metal art looks exactly like it does online. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. Reach out to MetalPlex directly regarding career opportunities. Item will need bending back to get flat. Find the registry entry at metal-plex.com and then join them to be a member. They then provided me with a *** tracking number that only stated that "Label Created". The mountain scenery fits in our laundry room perfectly!! Truly, amazing customer service and beautiful craftsmanship. Matt went above and beyond on this one. Extremely light weight. Lightweight polymey. I ordered on 9/25 from the company a mountain range of ********. Same as everyone. Horrible, horrible, horrible. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. It shipped in a fairly timely manner during COVID. Workmanship is great, as other reviews have noted. I fell for it hook, line and sinker! It was bent. Great quality and just what we were looking for. Ordered the elements in the round shape. Packaging was great with no damage. The colors are so much more vibrant and beautiful in person. Practically everyone uses a cell phone. Get free shipping and 60-day returns by the ways of becoming a member. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! | Read 41-60 Reviews out of 91 If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. Date of experience: February 17, 2023. Misha could not have been more helpful. Be the first to know about our best deals! Valid. 19937 Harrison Ave, City of Industry, CA 91789 Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Call again, takes 5 calls over 2 days to get in touch with someone. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. What more can you ask for? Moose Alternative - Metal Wall Art. I was happy to give it as a gift thou it did take a long time to receive! Item will need bending back to get flat. Looks great! They are planning on shipping out a replacement item. BBB Business Profiles are subject to change at any time. If I need another metal sign I would definitely come back! We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Highly recommend. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). AMAZING - perfect custom design. They are all beautiful. Love this art in my husbands Real Estate office. They keep sending the same auto answer every week. Customer service was awesome and took care of the order until we were happy. Customer service was a pain in the a** to deal with, would not issue a return or refund. Beautiful. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. Easy to hang - we used Command Strips. We opened it and it's perfect. With over 22 million NFTs minted and over $3.6 billion in commerce, the top creators and game studios use Metaplex to create, grow, and engage their communities. Love our sign. We love how it turned out. The customer will be automatically refunded through the original payment method. It was totally protected by the packaging. Metalplex was super responsive to questions and created a great custom sign for me. Don't waste the time! We try to accommodate all requests and enjoy creating custom orders. You can track your order from the USPS official website. MetalPlex will not refund personalized customized products misspelled by the buyer. MetalPlex LLC. Prompt and reliable customer service; Strong marketing network; Financial Stability; No . I will never buy from them again. He loved it. One of the items arrived after about a month & the product looks ok on the wall (don't look too close). You can use the exclusive Discount Code and promotions on your birthday. The quality is great and it looks perfect in our house. While this room is not even trimmed yet, I knew just where this Moose belonged. We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. Mountains - Metal Wall Art AVOID THIS COMPANY ! The Scam Detector algorithm gave the rank relying on 50+ relevant factors. It took over two months & several emails to get my complete order. Feel also free to type the names of suspicious businesses in the comments section below. Their brokerage is called Summit, so this was perfect! While the paragraph above may substantiate metal-plex.coms business, there is a chance their activities may expand beyond that. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. I made a change from what was pictured and metalplex was quick to respond and met my request. If you are looking for a different size or color please don't hesitate to contact us. Here at USA TODAY Coupons, we like to save you money wherever we can. Very nice quality and they even sent me a name card! I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. As soon as my husband puts it up I will send a picture. Are you just about to make a purchase online? 2 reviews. Great communicators as the item was being made then shipped. It is also an important way to save money. No installation required. The chances of success are 100%. Items arrived 14 days after their original "delivery date" and one of the items was missing. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This is the 12 inch. I ordered another piece already !! Thanks for the great product. If you are looking for a different size or color please don't hesitate to contact us. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. thank you! Black. Throughout the years, we have established a reputation of integrity with our high quality . This is exactly what I needed in my room to hang above my bed. Product is very poor quality. You've just researched metal-plex.com to see if this business and its website are legitimate. BBB Business Profiles may not be reproduced for sales or promotional purposes. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. I have another coming tomorrow. Ive been looking for a large statement piece for my home office and this will be perfect! on Reddit, Share needed some wall decor. Took a while to ship, but it is a busy time. I am very satisfied all around with the item and the service. Got this for the break room at our office and canntot wait to put it up! Thank you so much, Name Monogram Address Sign - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art a thing from you. Looks great on our stairs, great against the white shiplap. Thank you for the personalized name tag! We did order a surprise box and it looked like a truck ran over it during the shipping process. The company's gift card will be printed on the sales receipt for in store purchase. They look great! If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Super easy to install. We painted in a snowy scene because our mounting wall was not white. Thank you Metalplex for working with us and making our vision come to life! I contacted them and they were quick to respond. On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted. Looks great on wall. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. You will not have to return the misspelled item. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. will go good with the other grey in my room. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. Thank you for rushing this beautiful mountain cut out to me. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the . Prompt communications and shipping. Just beautiful!!!!! They have not responded to my emails or the messages sent using their online Contact Us option. . Still waiting. The pieces are scratched up. My experience has been exactly the same: Delays, and ZERO communication. Awesome product. It looks like a wall decal it's so thin! The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). He us very very pleased. Would recommend and use again! This is the medium size. Just plug in your AAs and you are on your way. Product was damaged in shipment #26919. MetalPlex is an Austin, Texas-based manufacturer of wall decor. Just wish they made one that fits two or more pieces together so its a larger area. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. The Scam Detectors algorithm gives this business the Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. Dont hesitate to order from this company. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. Brand: Metalplex. Don't just take our word for it, ask our 50,000+ customers! If I could give 6 stars, I would. Our log cabin is being completed one room at a time. Here is why you should get it now: Awesome, right? I'm on my 5th correspondence with them & they will not give me a way to return. It was lightweight and easy to hang with the supplied pins. If you are not familiar with these terms, do not worry. Is metal-plex.com a scam? Got this today and put it up in just a few min. Quality is terrific. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. White. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Metalplex Pvt. Customer service is also great. Would make a great wedding gift!! Glad I got the largest mountains too! International Association of Better Business Bureaus. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. See BBB rating, reviews, complaints, & more. Anyone can write a Trustpilot review. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. Sent 3 e-mails and haven't heard Items Per Page. It was packaged well, but still got slightly bent at one end during the shipment. Thank you!!! I love it! No refund offered. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Instead of making the address I ordered they sent my home address instead. Size ensures visibility on our home! Other newsletters like the information of Coupon and hot items will also be sent to you by email. Niceeee, I wish I had gotten a bigger size tho. Launch and scale your NFT projects on Solana. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. I wanted it to be a gift. Customer Reviews are not used in the calculation of BBB Rating. Good size. The most beautiful piece and the best customer service I have ever received. You can also examine the store's website for contact info like a contact form or email address. Told us they would have the missing item shipped out asap. Took over a month to ship. They will make accurate delivery based on your shipping options, shipping address and shipping source. You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! They havent shipped the missing item yet. 06:39 PM. They provide smart cards and software design and production. Perfect. I emailed and was . Love this piece. It looks beautiful above my coat rack. I wish I had read this before I placed my order. Please share your experience by adding a thought. All rights reserved. Absolutely Love my new artwork! Find out how we combat fake reviews. Looks great and great quality. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. The first one arrived with a small cut in it. Took a few days to ship out but worth the weight. Thank you! Please share your experience, as well. We will definitely make more purchases in the future. Came with everything needed to hang. They havent shipped the missing item yet. New Customer? I will say that Im totally pleased with it. is backordered and will ship as soon as it is back in stock. On the second piece - no issues and were happy we gave them a second chance. No communication, no tracking updates. We did order a surprise box and it looked like a truck ran over it during the shipping process. Just send us a message in the form below with any questions you may have. Putting this on our patio. Exactly what we wanted. Without checking into why it hadn't left MetalPlex facility. They create a mailing label but never send the product. The shop custom made this metal art to my specifications and it turned out just right for my project. No shipping. Companies can ask for reviews via automatic invitations. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Refunds will be charged back to the original form of payment used We LOVE our new mountain art piece. We area wall decor manufacturer based in Austin, Texas. But I know their products are light weight so I went for it. It goes against our guidelines to offer incentives for reviews. No shipping. Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . . What needs to be considered when purchasing a phone? You can exchange and deduct the points collected by purchasing. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. Please send us a message to request your custom order. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. My son loved it. oh funny, seeing the comment below, I got the same email from "*****". Good size. Perfect house numbers for our lake house. I highly recommend and will buy more from Metalplex! Visit website You can get the removal service HERE. Still waiting. We absolutely love it. Amazing customer service. Thanks. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases It came very nicely wrapped, no bent tips. We love it! We love our mountain wall art! Call again, takes 5 calls over 2 days to get in touch with someone. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. I've had it a couple weeks, but waited to get Christmas stuff off the wall. The best Metalplex coupon code for February 2023 can be found here. When my package did arrive at my doorstep, I was so happy with the craftsmanship and was even surprised by a bonus name plate inside! The website says "no hassle" returns. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Name Monogram Address Sign - Metal Wall Art. Absolutely thrilled! I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time.

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